Friday, February 07, 2014

My mini iPad – Part 2

On Wednesday last, I wrote an article extolling the virtues of my mini iPad, but I also told of my frustration at not being reimbursed money I was forced to pay for UK VAT custom import duty. The online company from whom I bought the tablet assured me they would pay, as it was their obligation to pay ALL delivery fees, including import duty.

The issue of non payment continued for over two months; therefore I challenged them with an ultimatum saying that if they failed to honour their agreement I would go online to reveal what had been happening, and is happening now.

The date and time for enactment of my ultimatum was today at 16.00 GMT, but yesterday I received yet another promise that the money would be paid. A representative of the company assured me that funds would be transferred to my account within 3 to 5 working days i.e., by late afternoon on Thursday, 13th February, 2014. That gets them off the hook for another week!

As I wish to give them the benefit of the doubt, once again - despite their shenanigans, I’ve put on hold my promise to reveal the name of the company and how they have mistreated me - not only me, but other customers too.

Watch this space. If they run true to form by offering more delaying tactics, I shall definitely reveal details of the company to save others from receiving similar treatment, and, because of that sentiment, I almost feel obliged to tell all, even if they pay up!

Whatever happens, I would advise anyone buying online to first consult the Terms and Conditions of the company, so that you know what to expect, and details of your agreement with them.

I only wish I had bought my iPad mini directly from Apple.

PS (Added 8th February) Re iPad range with GPS, see Paul Mullings' comment.


Apple new iPad mini


Steve Carey said...

I hope they pay up!

Hey, does the iPad Mini have inbuilt GPS like the larger models? Make a great Navigator to fall back on.


William Serjeant said...


Yes, it has a very good GPS that is linked to Google Maps and my FlyToMap navigation app. I can use it on the boat for navigating. The FlyToMap charts are on the hard drive; therefore I do no have to be online.

I have the same apps on my iPhone.

Paul Mullings said...

The GPS only ships with the cellular versions of the iPad range. You can however buy a bluetooth GPS receiver for the standard tablets.

William Serjeant said...


Thank you.

You are abosolutely right. GPS is only available with the Cellular range of iPads - mini or otherwise.

Why Apple should do that, I do not understand.